Privacy Policy

Privacy Policy

Introduction

Welcome to https://mobility-assistance-la-paloma-texas.primarycareaid.com (hereafter referred to as “Mobility Assistance La Paloma Texas,” “we,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you interact with our website, applications, services, and products.

Scope

This policy covers all aspects of our digital presence, including but not limited to:

Please note that this policy does not extend to third-party platforms, applications, or services accessible through links on our site. These entities have their own privacy policies, and we encourage you to review them before providing any personal data.

Processing Activities

This Privacy Policy guides how we interact with users in the following scenarios:

  1. Using Our Services: When you sign up as an authorized user for our applications or services, we collect and process your personal information.
  2. Visiting Our Websites: Every time you access our websites, we may use tracking technologies to record information about your visit, such as pages visited, time spent on each page, and referring URLs.
  3. Communication with Us: We communicate with users through various channels, including email, phone calls, texts (SMS), and newsletters. By engaging with these communications, you consent to the collection of certain data for the purposes described in this policy.

Personal Data Collection

We collect several types of personal data, which can be broadly categorized as:

  • Account Information: This includes your user name, email address, and password used to access our services.
  • Payment Details: Any financial information you provide for purchases or subscriptions is securely stored.
  • Financial and Purchase Data: We may collect transaction history, billing addresses, and other financial records related to our services.
  • Mobile Device Identifiers: Unique device identifiers and mobile app usage data can be collected to enhance user experience and analytics.
  • Location Data: With your consent, we access location information to provide location-based services.
  • Feedback and Reviews: We encourage users to share feedback and reviews, which help us improve our products and services.
  • Social Media Information: If you choose to log in through social media accounts, we may collect data from those platforms (subject to their privacy policies).
  • Product Details: Information about the products you interact with or purchase on our platform is also collected.

We obtain this data through direct user input, tracking technologies, and third-party service providers.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve your experience on our websites and for analytics purposes:

  • Strictly Necessary Cookies: These are essential for navigation and ensure the basic functionality of our website.
  • Preference Cookies: They remember user preferences, such as language settings or display options.
  • Analytics Cookies: Used to collect aggregate data about site usage, helping us understand how users interact with our platform.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control non-essential cookies.

Data Retention and Deletion

We retain personal data for as long as it is necessary for the purposes specified in this policy or as required by law. Once the purpose of data collection is fulfilled, we securely delete or anonymize the information.

Security Measures

Mobility Assistance La Paloma Texas implements robust security measures to protect your personal data:

  • Encryption: We use encryption protocols to secure data transmission and storage.
  • Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict privacy and security standards.

Children’s Privacy

We do not knowingly collect or target personal information from children under the age of 18. If you believe we have collected such data by mistake, please contact us, and we will take immediate steps to rectify the issue.

Your Rights

Depending on your location, you may have certain rights regarding your personal data:

  • Access: You can request access to the personal data we hold about you.
  • Rectification: If your information is inaccurate or incomplete, you can ask for corrections.
  • Erasure (Right to be Forgotten): In certain jurisdictions, you can request the deletion of your data.
  • Restriction: You may limit the use or disclosure of your data under specific circumstances.
  • Portability: Some regions allow you to receive your data in a structured format.
  • Objection: You have the right to object to the processing of your data for certain purposes.
  • Non-Discrimination: You cannot be discriminated against for exercising your privacy rights.

To exercise any of these rights, please contact our Privacy Team using the details provided below. We will respond to valid requests within a reasonable timeframe.

Changes to Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website. We encourage users to review this policy periodically for the latest information.

Contact Information

For any questions, concerns, or requests related to your privacy, please contact us:

We value your trust in handling your personal information. This Privacy Policy was last updated on [insert date].